Fabrice Feugas
Care Ops · Customer Success · Tooling
Engineer obsessed with optimization and simplification. I turn messy operations into dashboards and action plans. This page is one of them, built with vibe coding, the same way I build tools for ops teams.
SLA
First reply < 24h
Key metrics
Career timeline
Job fit, line by line
Coverage
–
Reading this table
Proven done in a past role, with results.
Transferable same job done with a different tool or context.
To grow a gap I would close in the first weeks.
Tools I built
Crisis log
What else I bring
Languages
French
Native
English
Fluent
Spanish
Intermediate
Education & honors
2026French Internal Security Medal, silver level
2023Workplace first-aid trainer (Fo-SST)
2008Master, ESIEE management engineering, IT & web marketing
2007City University of Hong Kong, academic exchange
2005DUT Communication Networks & Services, Bordeaux
Ready to close this ticket?
I would love to walk you through how I build tools like these, and how they could help Care scale to 3 million members.